Terms of Use
1. Acceptance of Terms
By accessing or using the Job Avion website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
1.1. Nature of Service (Intermediary Status)
Job Avion is a Software-as-a-Service (SaaS) platform acting as a digital ecosystem for the aviation industry. You acknowledge that Job Avion is NOT:
- A Recruitment Agency;
- A Flight School or Approved Training Organization (ATO);
- A Maintenance Training Organization (Part-147);
- An Employer of the candidates listed on the platform.
We provide technology to connect professionals with companies and training providers. We act solely as an intermediary and support tool.
2. Use License
2.1. License to Use
Subject to your compliance with these Terms, Job Avion grants you a limited, non-exclusive, non-transferable license to access and use the platform for your personal (Candidate) or internal business (Employer) purposes.
2.2. AI Assistant & Study Aid Disclaimer (Strict Usage Policy)
The AI features provided by Job Avion are licensed to you strictly as a support tool for self-study and information retrieval.
- PROHIBITED USE: You expressly agree NEVER to use AI-generated outputs for actual flight operations, aircraft maintenance, repairs, engineering tasks, or safety-critical decision-making. The AI is a reference aid only.
- NO RELIANCE: Job Avion acts as a study assistant, not an official instructor. You must always verify information against official Manufacturer Manuals (AMM, FCOM) and Regulatory Publications.
2.3. User Generated Content & Reviews
Job Avion allows users to post reviews of companies. By posting, you grant us a license to display this content.
- Opinions: You acknowledge that reviews represent subjective user opinions, not Job Avion's views.
- Immunity: Job Avion acts as a neutral host and assumes no liability for defamation or damages resulting from user reviews. We reserve the right not to remove negative reviews unless compelled by law.
2.4. Data Ownership (Logbook)
You retain full ownership of the data entered into your Digital Logbook. You have the right to export this data at any time. Job Avion claims no intellectual property rights over your personal flight or maintenance records.
3. User Account
3.1. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and current information. False representation of licenses or qualifications is grounds for immediate termination.
3.2. Termination of Access
Job Avion reserves the right to suspend or terminate your account immediately, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, or is illegal.
- Bad Actors: This includes users who abuse the review system or companies that attempt to circumvent the platform.
4. Payment Terms
4.1. Subscription Services (Candidates/B2C)
- Fees for "Student" or "Pro" plans are billed in advance on a recurring basis.
- Cancellations: You may cancel at any time. Access continues until the end of the billing period.
- No Refunds: Payments are non-refundable, including for partially used periods.
4.2. Commercial Services (Employers/B2B)
- Recruitment Fees: Employers agree to pay the Success Fees or Service Fees as specified in their specific Service Agreement, Subscription Plan, or Insertion Order agreed upon at the time of service activation.
- Non-Circumvention Policy: Employers are strictly prohibited from using the platform to identify candidates and then contacting them outside of Job Avion to avoid paying fees. If such circumvention is detected, Job Avion reserves the right to:
- Ban the Employer from the platform.
- Invoice the full applicable fee that would have been due.
5. Limitation of Liability
5.1. General Limitation
To the fullest extent permitted by law, Job Avion shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data.
5.2. Specific Disclaimers
- Safety Critical Operations: Job Avion categorically refuses any liability for accidents, incidents, or regulatory violations resulting from reliance on our AI tools or content. Usage for operational tasks is at your sole risk.
- Employment & Training: We are not responsible for the quality of training courses listed or the outcome of any job application. We do not guarantee employment.
- Reviews: We are not liable for reputational damage caused by user-generated reviews and opinions.
6. Intermediary Status & Platform Disclaimer
Job Avion operates exclusively as a Software-as-a-Service (SaaS) intermediary platform. By accepting these Terms, you explicitly acknowledge and agree that:
- Job Avion is not a recruitment agency, airline, aircraft operator, MRO (Maintenance, Repair & Overhaul) organization, training center, seller, buyer, broker, logistics provider, or carrier of any kind.
- All employment relationships, training agreements, commercial transactions, and logistics arrangements are formed solely between the respective users and/or third parties. Job Avion is not a party to any such agreement.
- Users upload their own certificates, qualifications, company details, and other information at their own discretion and risk. Job Avion does not verify, guarantee, or endorse the accuracy of user qualifications, company credentials, or the successful outcome or safety of any transaction, recruitment, or logistics request initiated on the platform.
- Job Avion bears no responsibility for any decisions, actions, or omissions taken by users based on information available on the platform.
7. User-Generated Content & Review Protection (Safe Harbor)
Job Avion provides tools for users to publish reviews, feedback, salary reports, interview experiences, forum posts, and other content. By using the platform, you agree that:
- No Editorial Control: Job Avion does not pre-screen, edit, or endorse user-generated content. All opinions, reviews, ratings, and salary reports represent the views of the individual poster, not of Job Avion.
- Safe Harbor: Job Avion acts as a neutral hosting provider under applicable EU and international safe harbor provisions (including but not limited to the EU Digital Services Act). Job Avion shall not be held liable for defamatory, inaccurate, or harmful content posted by users.
- Waiver of Claims: Companies and users explicitly waive their right to sue or hold Job Avion liable for lost profits, reputational damage, or any legal claims arising from user-generated content, including but not limited to company reviews, salary disclosures, interview experience reports, and general feedback.
- Content License: By posting content on Job Avion, you grant a non-exclusive, worldwide, royalty-free license to display, distribute, and reproduce your content as part of the platform's services.
- Takedown Requests: Job Avion reserves the right, but not the obligation, to remove content that violates these Terms. Job Avion is not obligated to remove negative reviews unless compelled by a court order or applicable law.
8. Technical Data Disclaimer
Job Avion provides digital tools including maintenance logbooks, technical discussion forums, operational sharing features, and AI-assisted study aids. You expressly acknowledge and agree that:
- Informational Purposes Only: All operational and technical sharing features on the platform are for general informational and peer-to-peer communication purposes ONLY. They NEVER replace or supersede official technical documentation, manufacturer documentation (AMM, CMM, SRM, IPC), or approved maintenance manuals and data.
- No Liability for Uploaded Data: Job Avion accepts no responsibility for the accuracy, completeness, or legality of any technical data, maintenance records, flight logs, or engineering documentation uploaded by users.
- Confidentiality Responsibility: Users are solely responsible for ensuring that any information they upload does not violate confidentiality agreements, non-disclosure agreements, or proprietary data restrictions of their current or former employers.
- Zero Operational Liability: Job Avion holds zero liability for operational incidents, aircraft damages, regulatory non-compliance, or any other consequences resulting from information shared on the platform. Users rely on platform content entirely at their own risk.
9. Legal Information and Contact
This platform is operated by:
- Legal Entity: Avion Technic Ltd.
- Company ID (UIC/EIK): 208530294
- VAT ID: BG208530294
- Registered Address: j.k. Mladost 3, bl. 376, ent. 1, fl. 8, app. 35, 1712 Sofia, Bulgaria
If you have any questions regarding these Terms, please contact us at: office@jobavion.com
10. Special Terms for Recruitment Agencies
10.1. Definition and Status
Users registered under the role "Recruitment Agency" act as third-party intermediaries. Unlike Direct Employers (Airlines/MROs), Agencies are not eligible for the Success Fee model. Access to the Platform for Agencies is provided strictly on a pre-paid Subscription basis (SaaS).
10.2. Subscription & Credit System
- 10.2.1. Non-Refundable Payments: All subscription fees (Scout, Headhunter, Enterprise tiers) are payable in advance and are strictly non-refundable, regardless of whether the Agency successfully hires a candidate during the billing period.
- 10.2.2. "Pay-per-Unlock" Logic: The subscription includes a specific number of "Contact Credits". A credit is considered consumed and deducted from the Agency's balance ONLY when a Candidate explicitly clicks the "APPROVE" button within the chat interface.
- 10.2.3. Rejected Inquiries: If a Candidate clicks "DENY" or does not respond to an inquiry, NO credit shall be deducted from the Agency's balance.
- 10.2.4. Expiration: Unused credits do not roll over to the next billing cycle unless explicitly stated in a custom Enterprise agreement.
10.3. Communication & Monitoring Policy (AI Guard)
- 10.3.1. Anti-Circumvention: It is strictly prohibited for an Agency to share direct contact details (phone numbers, email addresses, external URLs, social media handles) with a Candidate BEFORE the "APPROVE" button has been clicked and the credit has been deducted.
- 10.3.2. Consent to Monitoring: By accepting these Terms, the Agency explicitly consents to the use of automated AI algorithms by Job Avion to scan chat messages in real-time for the purpose of fraud prevention and policy enforcement.
- 10.3.3. Violations & Sanctions: If the Platform detects an attempt to circumvent the payment system (e.g., sharing hidden phone numbers), Job Avion reserves the right to:
- Block the delivery of the specific message.
- Suspend the Agency's chat privileges.
- Permanently ban the Agency's account without refunding any remaining subscription fees.
10.4. Posting Transparency
Agencies are required to provide a valid Salary Range and Location for every job posting. Postings with misleading information or "Negotiable" status in mandatory numeric fields will be automatically rejected by the system.
10.5. Limitation of Liability
Job Avion provides the tools for communication but does not guarantee that Candidates will respond to Agency inquiries or agree to unlock their data. The decision to engage lies solely with the Candidate. The Agency assumes the commercial risk if their offers are rejected by the Platform's users.
11. Drone Services
Section to be finalized before launch.
11.1. Marketplace
The Drone Services section allows users to post service requests and list drone service offerings. Job Avion acts solely as an intermediary connecting requestors with drone service providers and is not a party to any agreement formed between them.
11.2. Service Listings & Liability
Drone operators are responsible for ensuring their certifications, insurance, and operational authorizations are current and valid. Job Avion does not verify operator credentials or guarantee the safety, quality, or legality of drone services offered through the platform.
11.3. Regulatory Compliance
Users of drone services must comply with all applicable national and EU regulations (including EASA requirements) regarding unmanned aircraft operations. Job Avion bears no responsibility for regulatory violations by drone operators or their clients.
12. AI Matching & Agents
Section to be finalized before launch.
12.1. Silent Mode & Privacy
The Silent Mode feature allows specialists to search for opportunities without being visible to employers or their current network. Job Avion makes reasonable efforts to protect user privacy in Silent Mode but cannot guarantee absolute invisibility.
12.2. AI Job Matching
The AI matching engine provides automated job recommendations based on user profiles, preferences, and job requirements. Match scores are indicative and do not constitute employment offers or guarantees. Users should independently evaluate all opportunities.
12.3. Data Usage
By using AI matching features, you consent to the processing of your profile data, preferences, and activity for the purpose of generating match recommendations. Your data is processed in accordance with our Privacy Policy.
13. AOG Dispatch
Section to be finalized before launch.
13.1. Availability Toggle
Specialists may indicate their availability for AOG (Aircraft on Ground) dispatch requests via the availability toggle. Toggling "Available" does not constitute an employment contract or obligation to accept any dispatch request.
13.2. Notifications & Response Times
AOG notifications are delivered on a best-effort basis. Job Avion does not guarantee delivery times or notification reliability. Response time expectations are indicative only and do not create binding obligations for specialists.
13.3. Dispatch Disclaimer
Job Avion facilitates connections between operators and available specialists but does not employ, dispatch, or manage specialists. All working arrangements, safety responsibilities, and contractual terms are between the operator and the specialist.
14. Line Maintenance & Technical Logs
Section to be finalized before launch.
14.1. Disclaimer
The Line Maintenance section is for reference and knowledge-sharing purposes only. All statements, documents, and data are unofficial and not sourced from any OEM (Original Equipment Manufacturer) or regulatory authority. Use of any information is entirely at the user's own risk.
14.2. User-Generated Content
Defect logs, MEL entries, and knowledge base contributions are user-generated. Job Avion does not verify the accuracy, completeness, or regulatory compliance of maintenance-related content. Users must never rely on platform content for actual maintenance decisions.
14.3. Confidentiality
Users are responsible for ensuring that information shared publicly does not violate employer confidentiality agreements or expose proprietary maintenance data. The visibility toggle allows control over content exposure.
15. Platform Credits & Billing
Section to be finalized before launch.
15.1. Admin-Granted Credits
Platform administrators may grant credits to user accounts for promotional purposes, beta testing, or as part of service agreements. Granted credits have no cash value and cannot be transferred or refunded.
15.2. Free Trial
Free trial periods may be offered at Job Avion's discretion. At the end of a trial, continued access requires an active subscription or sufficient credit balance. Job Avion reserves the right to modify or discontinue trial offers without notice.
15.3. Credit Expiration
Credits may be subject to expiration policies as determined by the specific grant or subscription terms. Users will be notified before credits expire.